How do you handle customer service? More and more often, we’re seeing customer service being relegated to social media, both intentionally and accidentally. The fact is whether or not businesses like it, customers WILL use all available channels to voice their opinion, and there is no channel more popular than social media. How do you regulate this while maintaining your Automotive dealership’s SEO efforts? Check out the infographic below for some comprehensive tips!
Before you read it, keep in mind the best possible advice is also the simplest: when it comes to social media, BE SOCIAL. Have a trustworthy person standing by to handle all the customer interactions, and you’ll never go too far off course!
